Refund Policy

Last updated: 11 May 2026

30-day money-back guarantee

We want you to be happy with GuidePro. If you're not satisfied with your purchase, you may request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

• Visit paddle.net and look up your order using the email address you used at checkout, or
• Contact us at the email address shown in your account settings, and we will help.

Recurring subscriptions

You can cancel a subscription at any time from your account settings or via Paddle. Cancellation stops future renewals; you keep access until the end of the current billing period.

Processing time

Approved refunds are returned to the original payment method. Depending on your bank or card issuer, the funds typically appear within 5–10 business days.